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Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Analyse and/or improve the quality and quantity of information about our products, (customer) services and website;
- Answer questions asked through, for example, the website;
- Allow you to connect with our social media accounts.
We may analyse your personal information to create a profile of your interests and preferences so that we can tailor and target our communications in a way that is timely and relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. This allows us to be more focused, efficient and cost effective with our resources and also reduces the risk of someone receiving information they may find inappropriate or irrelevant.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing your personal information
We might share your personal data with third party service providers processing personal data on behalf of STOGA. For example, this could be necessary or useful to process credit cards and payments, for shipping and deliveries purposes, to manage our data, to distribute emails, for research and analysis purposes, to manage our brand and for product promotions as well as administering certain services and features.
We use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
How long will information be kept?
We shall not retain your personal data for a period exceeding five years, unless applicable law requires otherwise. This does not consider (anonymous) information in relation to statistic purposes.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org.
Cookies are small files which are stored on a user’s computer. They are designed to hold a modest amount of data specific to a particular client and website. We use the following cookies:
- A cookie containing information about the cart.
- A cookie to let the system know when the cart data changes.
- A cookie that contains a unique code to link cart data to each customer.
- A cookie set by Google that tracks who visits the store and from where.
No personal information is stored within these cookies.
Social Media (plugin) cookies
For more details about the cookies that our social media parties place when you click on the buttons inserted on our website (such as Facebook and Instagram), we refer to the statements of these parties. We use Facebook & Instagram cookies to see which products you view. This enables us to show you relevant advertisements on Facebook and Instagram.
An SSL certificate is a digital computer file that has two specific functions:
Authentication and Verification: The SSL certificate has information about the authenticity of certain details regarding the identity of a website, which it will display to visitors when they click on the browser’s padlock symbol. Certificate Authorities determine if an SSL certificate should be issued to a website.
Data Encryption: The SSL certificate also enables encryption, which means that the sensitive information exchanged via the website cannot be intercepted and read by anyone other than the intended recipient.
In the same way that a identity document or passport may only be issued by the country’s government officials, an SSL certificate is most reliable when issued by a trusted Certificate Authority (CA). The CA has to follow very strict rules and policies about who may or may not receive an SSL certificate.