FAQs
Order
Choose the proper attribution and click add to the cart and click the checkout button to place an order. Paypal Buy Now button can lead you to Paypal Express checkout
Not necessary, but recommended, we support Guest order.
After shipment you will receive an email with your tracking number in it. You can also have the tracking number under the user dashboard.
Payment
We accept Paypal and Stripe, Apple pay, Google Pay and Western Union.
Your orders and payments were secured by SSL to protect your privacy and safety.
Shipment
We cooperate with several main shipping couries which can ship to 90% of the world.
Moreover,
We have three shipping methods: Standard, Expedited and Saver.
Note: Some countries may not support Saver.
Usually we will send the parcel in 1~2 days. Due to the developing situation of COVID-19, the shipping times may vary.
- Europe: 5~10 days
- North America: 5~15 days
- Asia: 2~5 days
In general we do ship worldwide.
Return
You can contact us using the online customer service
or
send an Email to support@stogagame.com
Normarlly, you will get response within one business day.
Please contact us through customer services.
We have the 30 days satisfaction Guaranteed Program.
You can request the return within 30 days after your purchase through customer services.
For Switch Controller
For PS Controller
Gaming Accessories